Several actions in Plesk fails: Unhandled exception E06D7363

Created:

2016-11-16 13:00:25 UTC

Modified:

2017-08-16 17:11:32 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Several actions in Plesk fails: Unhandled exception E06D7363

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

  • Scheduled backup fails randomly. The following error can be found in Event Viewer:
Application: plesk_agent_manager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code e06d7363, exception address 75E3B727
  • The following error may appear:
    The exception unknown software exception (0xe06d7363) occurred in the application at location 0x75e3b727

alttext

Task Manager shows there is maximum memory usage in Performance tab

  • Plesk is down
  • Unable to install microupdates:
Upgrading PHP 7.0 script engine...
Failed to install 'C:\ParallelsInstaller\parallels\PANEL-WIN_17.0.17\dist-msi-Microsoft-2003-i386\php70_mu017.msi':Fatal error during installation. (Error code1603)
  • In Event Viewer following error can be found:
Unhandled exception
E06D7363
Execute file name: C:\Program Files (x86)\Plesk\admin\bin\plesksrv.exe

Cause

Server is out of memory when the backup task is run

Resolution

  1. Restart those services that take much memory in order to free up some memory on the server

  2. Or, increase physical memory on the server.

Have more questions? Submit a request
Please sign in to leave a comment.