Websites are not available and showing Error 500

Refers to:

  • Plesk for Linux

Created:

2016-11-16 12:59:59 UTC

Modified:

2016-12-21 19:43:38 UTC

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Websites are not available and showing Error 500

Symptoms

Websites are down and showing Error 500

nginx is enabled in configuration:

# /usr/local/psa/admin/sbin/nginxmng -s
Enabled

and its status is the following:

# service nginx status
nginx dead but pid file exists

Cause

Misconfiguration in webserver's config.

Resolution

  1. Kill the hanging process:

    # pkill -9 nginx
  2. Disable and enable nginx :

    # /usr/local/psa/admin/bin/nginxmng -d
    # /usr/local/psa/admin/bin/nginxmng -e
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