Web Presence Builder icon is missing in Plesk

Created:

2016-11-16 12:59:17 UTC

Modified:

2017-08-08 13:10:56 UTC

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Web Presence Builder icon is missing in Plesk

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

  1. Web Presence Builder icon is missing in Plesk in Home > Domains > example.com . License support for Web Presence Builder is enabled and component is installed.
  2. On all service plans field Sites published with Presence Builder is missing as well.

Cause

Incorrect permission for Web Presence Builder configuration file.

Resolution

Make sure that /usr/local/sb/config is using correct permissions like below:

# ls -la /usr/local/sb/config
-rw------- 1 psaadm root 384 Mar 10 17:27 /usr/local/sb/config

Change it if necessary:

# chown psaadm:root /usr/local/sb/config
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