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How to configure a domain to use an external mail server

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Kuzma Ivanov
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Plesk for Windows Plesk for Linux kb: how-to ABT: Group B

Applicable to:

  • Plesk for Linux
  • Plesk for Windows

Question

How to configure a domain to use an external mail server in Plesk?

Answer

 

If DNS zone of a domain is hosted on a Plesk server

 

  1. Log in to Plesk.

  2. Go to Domains > example.com > DNS Settings and click on a MX record:

    • Set an external mail server in the Mail exchange server field.

    • Set it to a high priority.


      Screenshot_2020-11-07_Edit_the_Resource_Record_-_Plesk_Obsidian_18_0_30.png

  3. Click OK and then Update.

  4. Go to Domains > example.com > Mail Settings and disable the option Activate mail service on this domain. Click OK.


    Screenshot_2020-11-07_Mail_Settings_for_example_com_-_Plesk_Obsidian_18_0_30.png

 

If DNS zone of a domain is hosted on an external DNS server

 

Contact administrator of a DNS server and ask them to create MX record and point it to an external mail server.

 

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