Unable to restore successfully imported dump during migration from Confixx: PHP Fatal error: Call to undefined method backup_Conflicts_PleskDataManager

Created:

2016-11-16 12:58:57 UTC

Modified:

2017-08-16 17:11:11 UTC

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Unable to restore successfully imported dump during migration from Confixx: PHP Fatal error: Call to undefined method backup_Conflicts_PleskDataManager

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Unable to restore successfully imported dump during migration from Confixx:

Failed to perform an action on subscription 'example.com': Failed to restore hosting settings of subscription 'example.com' Exception message: Migration tools tried to perform operation in 3 attempts: Restoration of hosting settings (addon domains, mailboxes, PHP settings, etc) of subscription failed.
Check PMM restoration logs for more details.
Error code: 1000
Error message: PHP Fatal error: Call to undefined method backup_Conflicts_PleskDataManager::getDomainIps() in /opt/psa/admin/plib/backup/Conflicts/Resolver/IpMapping.php on line 265
Error occured while sending feedback. HTTP code returned: 502

Cause

This is an internal issue with ID #PPPM-4058 , which is planned to be fixed in future product updates.

Workaround

Replace /opt/psa/admin/plib/backup/Conflicts/PleskDataManager.php file with the custom fix attached :

  1. Unpack the archive

  2. Create a backup of /opt/psa/admin/plib/backup/Conflicts/PleskDataManager.php file:

    # cp /opt/psa/admin/plib/backup/Conflicts/PleskDataManager.php{.,backup}
  3. Replace /opt/psa/admin/plib/backup/Conflicts/PleskDataManager.php with the extracted PleskDataManager.php file:

    # mv PleskDataManager.php /opt/psa/admin/plib/backup/Conflicts/PleskDataManager.php

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