Unable to log in to Plesk: Redirect to login page

Created:

2016-11-16 12:58:45 UTC

Modified:

2017-08-08 13:42:42 UTC

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Unable to log in to Plesk: Redirect to login page

Applicable to:

  • Plesk 12.5 for Linux

Symptoms

Login to Plesk is not possible.

When trying to log in using valid credentials Plesk always redirect to login page.

Cause

MySQL is running with disabled autocommit mode.

Resolution

  1. Make sure that the following option set to 1 (by default), if not, change it as follows:

    # grep autocommit /etc/mysql/my.cnf
    autocommit=1

    By default, MySQL runs with autocommit mode enabled. This means that as soon as you execute a statement that updates (modifies) a table, MySQL stores the update on disk to make it permanent.

  2. Restart MySQL service:

    # service mysql restart
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