dns_master_load CNAME and other data

Created:

2016-11-16 12:58:33 UTC

Modified:

2017-08-08 13:33:45 UTC

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dns_master_load CNAME and other data

Applicable to:

  • Plesk for Linux

Symptoms

Bind failed to start

dns_master_load: domain.tld.:19: webmail.domain.tld.: CNAME and other data
zone domain.tld./IN: loading master file domain.tld.: CNAME and other data

Cause

Zone has two type of records CNAME and A pointing to the same host

webmail.domain.tld.          IN A    169.254.162.84
*.webmail.domain.tld. IN CNAME domain.tld.

and TXT records refers to CNAME

www.domain.tld.             IN CNAME        domain.tld.
www.domain.tld. IN TXT "v=spf1 a mx ~all"

Resolution

  1. Check if Tools & Settings > DNS zone template contains CNAME and A records pointing to the same host.

  2. Remove these records from zones

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