- Plesk Onyx for Windows
- Plesk 12.5 for Windows
- Unable to access a website with the message:
500 Internal Server error: <handler> scriptProcessor could not be found in <fastCGI> application configuration
- Following error is observed with failed request tracing enabled:
ErrorDescription The FastCGI executable could not be found
HttpReason Internal Server Error
ErrorCode The system cannot find the file specified.
Incorrect executable path set to PHP handler of the website.
- Connect to the server using RDP.
Open IIS > Sites > example.com > Handler Mappings.
Double click on PHP-php handler and make sure that executable path is set properly.
It should look like
C:\Program Files (x86)\Parallels\Plesk\Additional\PleskPHP54\php-cgi.exe. However, the path to Plesk directory and version of PHP may be different.
Make sure that there is no other handlers for
*php. Remove them if any.