Unable to rename or remove a domain in Plesk: mailmng-outgoing failed: ERROR:outgoing:No backend DB entries were modified

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    Burnley

    When are you going to fix this one? Still seeing it in 17.8.11 Update #66

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    Iman Gozal

    The article in step 6, is not accessible even after logging in to Plesk 360

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    Ekaterina Babenko

    Hi, burnleyvic!

    There is an database issue which can be caused by many factors from MySQL performance to manual removal of the record from the database. Since there is no way to track the issue back, the resolution from the article needs to be applied to resolve it. If you can provide us with steps to reproduce the issue, please submit request to Plesk support as described in the link below and we would gladly look into this closer:
    https://support.plesk.com/hc/en-us/articles/213608509-How-to-submit-a-request-to-Plesk-support-

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