How to check that SpamAssassin is protecting a Plesk server from spam

Follow

Comments

4 comments

  • Avatar
    Support

    Plesk for Windows .
    1. tools, Service not Found Spammassin
    2. Service Windows Not Found Spamd ...

    How-to-check-that-SpamAssassin-service-is-working 

    Thanks.

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello Support

    Please, make sure it's installed: https://support.plesk.com/hc/en-us/articles/115004007533

    0
    Comment actions Permalink
  • Avatar
    Phil Glau (Edited )

    I'm using Obsidian 18.0.43

    I don't see "Spam Filter" as a tab for individual user emails. Spam Assassin is turned on in my Tools & Settings. 

    I'm seeing lots of SPAM that was getting through on account. (We previously used Google Suite for email and all that SPAM was blocked, but now it seems to all be pouring in.)

    I also tested it by sending the Spam test body:

    XJS*C4JDBQADN1.NSBN3*2IDNEN*GTUBE-STANDARD-ANTI-UBE-TEST-EMAIL*C.34X

    From my person gmail account to an account our our server. Nothing in the headers indicates that Spam Assassin processed the incoming email.

    0
    Comment actions Permalink
  • Avatar
    Kuzma Ivanov

    Hey there Phil Glau

    To make the "Spam Filter" tab available for individual email accounts, switch on "Apply individual settings to spam filtering" at Tools & Settings > Spam Filter.

    If SpamAssasin is not working on your server as expected for some reason, I'd suggest to submit a request to Plesk Technical Support for troubleshooting.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request