I am getting too much spam. How can I check that SpamAssasin is working fine?

Refers to:

  • Plesk 11.5 for Linux
  • Plesk

Created:

2016-11-16 12:57:51 UTC

Modified:

2017-01-26 17:33:05 UTC

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I am getting too much spam. How can I check that SpamAssasin is working fine?

Symptoms

I am getting too much spam. How can I check that SpamAssasin is working fine?

Cause

Resolution

To make sure that SpamAssasin is working fine check the following points:

  1. Make sure that SpamAssassin service is running in Tools & Settings -> Services Management .

  2. Make sure that spam checking is enabled in Subscriptions > domain.tld > Mail > test@domain.tld > Switch on spam filtering for this email address

  3. Check the article " How to test SpamAssassin "

  4. When SpamAssasin detects spam the following messages appears in /usr/local/psa/var/log/maillog

    Dec  3 20:52:48 pleskserver spamd[1107]: spamd: identified spam (1000.0/7.0) for test@domain.tld:110 in 6.1 seconds, 3926 bytes.

If the all steps above is OK you can be sure that SpamAssassin is working fine.

You can improve accuracy of spam detection if SpamAssassin spam filter on the server is switched on for your account and you are accessing your mailbox over IMAP protocol.To improve accuracy of spam detection:

Access your mailbox with webmail or a mail client program on your computer.
Review the messages in your Inbox folder. Move all spam messages to the Spam folder. This will make the SpamAssassin spam filter recognize spam more efficiently.
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