Plesk Panel displays an error: "Multiple administrator clients found"

Created:

2016-11-16 12:57:48 UTC

Modified:

2017-04-24 11:30:43 UTC

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Plesk Panel displays an error: "Multiple administrator clients found"

Applicable to:

  • Plesk 9.5.2 for Linux

Symptoms

Plesk Panel is showing an error:

Multiple administrator clients found

Cause

There are multiple entries of type 'admin' in ' psa.clients' table.

    mysql> select id,login,type  from clients where type='admin';
+----+--------+----------+
| id | login | type |
+----+--------+----------+
| 1 | admin | admin |
| 2 | hrth45 | admin |
+----+--------+----------+
2 rows in set (0.00 sec)

Resolution

To resolve the issue, change change the type to either ' client' or 'reseller' for the login entry that should not be the admin in Plesk Panel.

mysql> update clients set type='client' where id=2;
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