Site publishing stucks at 100%

Refers to:

  • Plesk 10.4 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:57:21 UTC

Modified:

2016-12-21 19:37:37 UTC

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Site publishing stucks at 100%

Symptoms

  1. Site publishing stucks, it goes up to 100% but never finishes, no error are can be found in the /usr/local/psa/admin/logs/sitebuilder.log .

  2. After reverting to a snapshot Web Presence Builder hangs on " Step 3 of 3: Initializing Editor... "

Cause

Please be informed that the issue is fixed in 11.x version.

Publishing hangs because site has a text widget with html content that includes division tags that are used by Web Presence Builder has internally, this leads to conflict:

<div id="header"> </div>
<div id="footer"> </div>
<div class="external-side-left">
<div class="external-side-left-top">
<div class="external-side-left-bottom">
<div class="external-side-right">
<div class="external-side-right-top">
<div class="external-side-right-bottom">
<div id="watermark-content" class="container-content">
<div id="footer-side" class="side">
<div class="container-content">
<div id="footer-content">

Resolution

Remove tags from html content.

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