Extensions menu is not available in Power User View

Created:

2016-11-16 12:57:11 UTC

Modified:

2017-08-08 13:21:09 UTC

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Extensions menu is not available in Power User View

Applicable to:

  • Plesk 12.5 for Windows

Symptoms

Plesk Extensions icon and link from the left panel are missing.

Web Admin license is used for activation.

The following can be found in php_error log:

ERR [panel] No connection could be made because the target machine actively refused it.
(Error code: 2002)

Cause

Temporary network issues

Resolution

  1. Re-activate Plesk with Web Host trial license. It can be obtained here .

  2. Roll back the key to previously used one: Tools and Settings > License Management > Roll Back

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