Applicable to:
- Plesk for Linux
Symptoms
-
Subscription system user exists in Plesk, but does not exist in operating system:
# grep johndoe /etc/passwd
(empty output) - The following error is displayed in Plesk interface when trying to rebuild web server configuration files:
PLESK_ERROR: New configuration files for the Apache web server were not created due to the errors in configuration templates: mkdir: cannot create directory `/var/www/vhosts/system/example.com/conf': No such file or directory mktemp: cannot create temp file /var/www/vhosts/system/example.com/conf/httpd.conf.XXXXXX: No such file or directory Can not create temporary file
... -
When trying to create configuration files from console, the following error will be shown:
# /usr/local/psa/admin/bin/httpdmng --reconfigure-all
mkdir: cannot create directory/var/www/vhosts/system/example.com/conf': No such file or directory mktemp: failed to create file via template
/var/www/vhosts/system/example.com/conf/httpd.conf.XXXXXX': No such file or directory
Can not create temporary file
Cause
Virtual host's directory has been removed, but a domain/subdomain hosting settings still exist in Plesk. As a result, the tool httpdmng
fails to create configuration files.
Resolution
- Connect to the server using SSH.
- Download, unpack, make executable, and run the following script:
# wget https://support.plesk.com/hc/article_attachments/115004516465/fix_vhosts.sh.zip
# unzip fix_vhosts.sh.zip
# chmod +x fix_vhosts.sh
# bash fix_vhosts.shThe script does the following things:
- finds all domains with enabled physical hosting that have missing virtual host directories
- recreates the basic v irtual host structure for these domains.
- If the sub-directories "conf" or "statistics/logs" are missing, directories will also be recreated with the correct permissions/ownerships.
- rebuilds web server configuration will then be rebuilt from scratch
Example output of the script:
# bash /fix_vhosts.sh
sub1.domain.test: no physical hosting definition in database.
customer1.tld: creating basic virtual host structure: ok
customer1.tld: creating 'conf' directory: ok
customer1.tld: creating 'logs' directory: ok
Rebuilding Apache configuration:ok
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