After switching webmail to Roundcube: "The requested URL /roundcube/index.php was not found"

Created:

2016-11-16 12:56:41 UTC

Modified:

2017-08-16 17:14:52 UTC

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After switching webmail to Roundcube: "The requested URL /roundcube/index.php was not found"

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 11.x for Linux

Symptoms

After switching webmail client from Horde to Roundcube, webmail shows the error below:

Not Found
The requested URL /roundcube/index.php was not found on this server.
Apache Server at webmail.domain.tld Port 80

Cause

Horde configuration file is not deleted after switching to Roundcube. This is Plesk internal issue #PPPM-1339 which will be fixed in future product updates.

Resolution

Delete /etc/httpd/conf/plesk.conf.d/webmails/horde/domainXXX_webmail.conf file manually.

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