Invalid field Option in PTR record when enable DNS server

Created:

2016-11-16 12:56:33 UTC

Modified:

2017-08-16 16:58:14 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Invalid field Option in PTR record when enable DNS server

Applicable to:

  • Plesk 10.x for Windows

Symptoms

  1. Attempt to switch DNS server at Tools & Settings > Server Components > DNS Server fails:

    Execute dnsmng.exe UPDATE * failed with error code 1: Invalid field Option in PTR record. Invalid number.
  2. There are DNS records with type 'none' in Plesk database:

    C:\\>"%plesk_bin%\\dbclient.exe" --direct-sql --sql="select id, host, type, val from dns_recs where type = 'none'"
    id host type val
    11 10.39.18.22 none domain1.test.
    13 lists.domain1.test. none domain1.test.

Cause

Invalid DNS records in Plesk database.

Resolution

  1. Log into Plesk configuration database. Use instructions from article #213928465 .

  2. Run the following query to remove corrupted DNS records:

    mysql> delete from dns_recs where type = 'none';
Have more questions? Submit a request
Please sign in to leave a comment.