Not possible to change password for mail account: email address already belongs to another user

Created:

2016-11-16 12:56:30 UTC

Modified:

2017-08-16 16:51:21 UTC

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Not possible to change password for mail account: email address already belongs to another user

Applicable to:

  • Plesk 10.x for Linux

Symptoms

It is not possible to change password for mail account of domain, the following error appears:

Email address already belongs to another user

Cause

The same email address belongs to Plesk admin user, you may check in Plesk->Profile and Preferences .

Resolution

Change admin email address in Plesk->Profile and Preferences .

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