Unable to add subdomain or change domain properties: ProtDirUser_IIS::update() failed: Add Protected Directory user failed

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  • Avatar
    Michael J Hamilton Sr

    I'm gong to walk through this and try the installation again.

    Is there a Plesk command that ses the MySQL strict mode to off? WHMCS is telling me it is on, an that this can create issues with their installation - however, they cannot - or have not - told me how to turn strict mode off, and I'm not finding anything specific on Google that helps.

     

    Thanks...

  • Avatar
    Michael J Hamilton Sr

    For the resolution - the protecteddomains and domains are in sync okay - but the part about rebuiling web sites / spaces referencingg examples.com - doesn't work. My setup never included an examples site. Am I supposed to run this on the 2 domains in the domains tale?

  • Avatar
    Robert Asilbekov

    @Michael J Hamilton Sr 

    Consider "example.com" as a placeholder which should be replaced with your actual domain(s) name.

  • Avatar
    Michael J Hamilton Sr

    I'm not sure how it happen - I posted  this ticket - I believe I emailed it in - well over a week to 10 days ago - and only got a response yesterday. The above comment is dated the 9th - but by the 9th. I had already taken down the server Plesk was on and was working on a new host  with WHMCS on Linux - I've been on this since the 6th or 7th of March - I haven't touched Plesk since the end of last month.

    Your support was always very quick and spot on helpful... For some reason this fell  through the cracks and  with the lack of support from WHMCS as well, I had no option but to move on to another platform and different tools. 

    Perhaps in the future we can pick up on Whmcs / Plesk again - I do not know. For now - I'm working WHMCS on Linux w/cPanel and WHM... Thus far - in a week - we have accomplished more n a week alone - than I could accomplish in 2 months with just WHMCS and Plesk on a dedicated host. 

    Best regards....

    Hamilton...

    517242.2238

  • Avatar
    Ivan Postnikov

    @Michael J Hamilton Sr

    Hello,

    Thank you for the feedback. 

    In case you will resume working with Plesk, feel free to contact us regarding any issues with Plesk. We will do our best.

    In order to get the quickest response, consider creating tickets to Plesk Technical Support.

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