SSL error during Key update

Created:

2016-11-16 12:56:00 UTC

Modified:

2017-08-16 16:25:42 UTC

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SSL error during Key update

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

When you try to update the Plesk license key via web interface you receive the following error:

*Unable to connect to license server https://ka.plesk.com:5224/xmlrpc.
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)*

Cause

It is caused by update of system packages nss-softokn , nss-softokn-freebl on installed Plesk for CentOS 6/RedHat EL6.

Resolution

Restart sw-engine with

# service sw-engine restart
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