How to merge customer's mails?

Created:

2016-11-16 12:55:47 UTC

Modified:

2017-08-16 16:56:45 UTC

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How to merge customer's mails?

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

A wrong VM snapshot is restored and customers have missed their mails. How to restore anoter valid backup and keep current customer's e-mail?

Is it possible to use Migration manager to merge the e-mails?

Resolution

If Migration manager is used to migrate email content from old server instance a new mail created on the current recovered installation will be lost.

To resolve the issue attempt to use the rsync utility to merge old and new emails.For more information regarding rsync options please use man rsync .

Merging old and new mail is an Administrative task and it is out of Odin Technical Support scope .

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