Applicable to:
- Plesk for Windows
Symptoms
-
The Subscription creation fails with the following error in Plesk:
PLESK_ERROR: "Cannot commit configuration changes because the file has changed on disk":
Error message or request description : Error: WebServerManager::addVhost() failed: websrvmng failed:
Filename: \\?\C:\Windows\system32\inetsrv\config\applicationHost.config
Error: Cannot commit configuration changes because the file has changed on disk In module Exception type: System.IO.FileLoadException at Microsoft.Web.Administration.Interop.AppHostWritableAdminManager.CommitChanges() at Microsoft.Web.Administration.ConfigurationManager.CommitChanges() at Microsoft.Web.Administration.ServerManager.CommitChanges() at ServerManagerFactory.commit() at IIS7ServerManager.commit(IIS7ServerManager* ) - McAfee Antivirus is installed on the server
Cause
McAfee Antivirus performs scanning applicationHost.config file during the domain creation, that leads to busy IIS.
Resolution
Add to the McAfee On-Access scan Exclusions the following objects:
-
the %plesk_dir% folder
-
Subdirectories of the %plesk_dir% directory
-
the
C:\Windows\System32\inetsrv\config
folder
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