Unable to create the archive: zip I/O error: Permission denied

Refers to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Linux

Created:

2016-11-16 12:55:09 UTC

Modified:

2017-02-13 18:34:21 UTC

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Unable to create the archive: zip I/O error: Permission denied

Symptoms

Unable to archive the webspace directory of domain.tld starting from webspace root folder, not from httpdocs

Error: Unable to create the archive: zip I/O error: Permission denied
zip error: Could not create output file (somefile.zip)
filemng: /usr/bin/zip execution failed:

Cause

Creating archive starting from webspace root folder is restricted in Plesk 11 version.

Resolution

Copy the content to httpdocs and create archive from there.

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