On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

System users are not able to connect to a Plesk server over SSH/SFTP: No supported authentication methods available

Follow

Comments

2 comments

  • Avatar
    Generall Omosco

    I'm getting the below error from puTTY

    Disconnected: No supported authentication methods available (server sent: publickey,gssapi-keyex,gssapi-with-mic)

    0
    Comment actions Permalink
  • Avatar
    Ivan Postnikov

    Hello @Generall, 

    What is the output of the command "cat /etc/ssh/sshd_config | grep PasswordAuthentication"?

    The solution from this article may help to resolve the issue.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Have more questions? Submit a request