Website management error: Incorrect DNS zone parameters were specified

Created:

2016-11-16 12:54:55 UTC

Modified:

2017-08-08 13:17:24 UTC

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Website management error: Incorrect DNS zone parameters were specified

Applicable to:

  • Plesk 12.0 for Linux

Symptoms

Unable to change the IP address for a subscription or enable IPv4 or IPv6 IP Address on a server:

Error: Incorrect DNS zone parameters were specified.

There may be a sub-domain under a subscription with disabled DNS service.

Cause

DNS zone misconfiguration

Resolution

Turn off and then turn on DNS service for the domain.

If there is a sub-domain under a subscription with disabled DNS service, turn on and then off DNS for that sub-domain.

Additional information

213413609 Unable to update domain: Incorrect DNS zone parameters were specified.('email' = '')

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