- Plesk for Linux
Access to the server over shell is set to Forbidden or chrooted for subscription user in Domains > example.com > Hosting & DNS > Web Hosting Access
A scheduled task set up to run from under a subscription user fails with one of the following error messages:
PLESK_ERROR: Task /opt/plesk/php/5.6/bin/php -q /var/www/vhosts/example.com/wp-cron.php completed with error in 0 seconds, output:
-: /opt/plesk/php/5.6/bin/php: No such file or directory
PLESK_ERROR: user with id=11112 and name=`<user_name>` not found in chrooted passwd file
system error: No such file or directory
PLESK_ERROR: /var/www/vhosts/example.com/httpdocs/app/cake: /usr/bin/env: bad interpreter: No such file or directory
PLESK_ERROR: Task "php -q /var/www/vhosts/example.com/crons/cron.php" successfully completed in 0 seconds, output:
The file /var/www/vhosts/example.com/crons/cron.php is corrupted.
PLESK_ERROR: Task "wget --spider -O - https://example.com/api_provider/cron/order >/dev/null 2>&1" completed with error in 0 seconds.
System utilities (
php, etc.) are not accessible for the subscription user.
One of the following workarounds may be applied:
Recreate the task from under a root user at Tools & Settings > Scheduled Tasks:
CONFIG_TEXT: Task type: Run a command
Command: /opt/plesk/php/7.2/bin/php -q /var/www/vhosts/example.com/httpdocs/whmcs/crons/cron.php
CONFIG_TEXT: Task type: Run a PHP script
Script path: /var/www/vhosts/example.com/httpdocs/whmcs/crons/cron.php
Use PHP version: select any required version
System user: root
Provide the system user john_doe with access to the server over SSH (for example,
/bin/bash) at Domains > example.com > Web Hosting Access.
Change the crontab shell for scheduled tasks to
/bin/bashat Tools & Settings > Scheduled Tasks > Settings.
Add a required command to chrooted environment.
Note: For instructions, see the next article: How to add new programs to a chrooted shell environment template
Thanks for posting your guide. but when we have followed your solutions, we still getting erros:
I was trying to run the task scheduler on the server, not sure about the exact path. currently, here is the command
"/usr/bin/php /var/www/vhosts/staytick.com/httpdocs/artisan schedule:run >> /dev/null 2>&1"
"Task "/usr/bin/php /var/www/vhosts/staytick.com/httpdocs/artisan schedule:run >> /dev/null 2>&1" completed with error in 0 seconds"
Can you please check if the path is correct? what is wrong?
Appreciate your soonest reply.
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