On October 19, 2021, we have enabled single-sign-on for our Plesk Support Center to provide a seamless login/account experience. This implies that you’ll be able to use a single account across any of our web-facing properties.
If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

Emails are not being received by MailEnable: "denied access"

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4 comments

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    Carlos Ivan Castillo Moya

    I presented the same error that is posted but is there a way to test via CMD or SSH?

    best regards

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    julian bonpland mignaquy

    Carlos Ivan Castillo Moya We only provide the UI solution here because it may be easier for non experienced users.

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    Carlos Ivan Castillo Moya

    I am aware of it and I applaud it but explain another method (if there is one) to verify if the IP is banned or not would be not bad at all.

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    Anton Maslov

    Hi Carlos, from what I know mail enable don't have any type of CLI (command line interface), however if you really interested I'd recommend to ask on Mail Enable forum, as a product owner they might know better.

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