Cannot save a text in the Text & Images module: "The text is too long and cannot be saved"

Refers to:

  • Web Presence Builder 12.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Web Presence Builder 11.5 for Linux

Created:

2016-11-16 12:54:23 UTC

Modified:

2016-12-21 19:30:12 UTC

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Cannot save a text in the Text & Images module: "The text is too long and cannot be saved"

Symptoms

I get the following warning when try to save a text in the " Text & Images " module:

The text is too long and cannot be saved.
Please shorten it or divide into smaller passages and use several Text & Images modules.

What's the real size for texts at Parallels Web Presence Builder?

Cause

Module " Text & Images " with large content used to case overloading of mysql limit to field size. This caused large content was not saved as expected.

To resolve the issues in Web Presence Builder version 11.5, developers limited size of text content that clients may insert into the " Text & Images " module. Parameter " max_text_size " is defined in the configuration file /usr/local/sb/config :

[database]
max_text_size = 65500

NOTE : the limit includes not only plain text size, but total size of module area source with all tags.

Resolution

Split your large text block in " Text & Images " module into multiple smaller blocks. Put several instances of module " Text & Images " with small pieces of text (less than 47KB ) on a page.

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