While attempting to register domain an error is shown: Incorrect value of company name

Created:

2016-11-16 12:54:07 UTC

Modified:

2017-08-16 15:48:20 UTC

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While attempting to register domain an error is shown: Incorrect value of company name

Applicable to:

  • Plesk 11.x for Linux

Symptoms

While attempting to register domain in webstore, the following error is shown:

Incorrect value of company name.

Cause

Company name contains unsupported symbols like quote marks or dashes. This is Plesk internal issue #PPPM-868 , which has been fixed in Plesk 12.0.8.

Resolution

Upgrade to the latest Plesk version.

Workaround

Remove unsupported symbols from company name, or replace the following files from attachment:

/opt/plesk-billing/lib/lib-mbapi/include/modules/registrar/core/rucenter/RuCenterChecker.php

/opt/plesk-billing/lib/lib-mbapi/include/modules/registrar/rucenter.php

RuCenterChecker.php

rucenter.php

Attachments:

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