Plesk shows ERROR: Plesk\Exception\Database: DB query failed: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/var/tmp/#sql_5a5_0.MAI' (Errcode: 2), query was: DESCRIBE `sessions`
Plesk is not accessible: 500 Internal Server Error. Cannot parse repository file
Power User view - no change Service Plan option or Resellers management is not available
Organization name field shows wrong value if Chinese letters used when requesting certificate for a domain
Cannot synchronize subscription with Service plan: Warning: Subscription is not synced with service plan because of problems: perl
Watchdog sends false positive rkhunter warning notifications
Unable to remove DNS record on Plesk 17.8 via command line: Unable to del record in DNS server: unable to find DNS record
Cannot disable PCI Compliance resolver for particular services
The Databases page is not opened from the domain's quick access menu when Plesk is in Power User mode
Domains list takes more than 30 seconds to load

See more

Access Denied error is received when logging in to Plesk

Daria Gavrilova

Updated July 31, 2018 11:08

Applicable to:

Plesk 12.0 for Windows
Plesk 12.5 for Windows

Symptoms

While logging in to Plesk as admin, an 'Access denied' error message is shown.
It is not possible to create a new email, an 'Access denied' error message is received.
In %plesk_dir%admin\logs\php_error.log following records can be found:

CONFIG_TEXT: Exception: Access is denied.
file: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\plib\\Lock\\Manager\\Hierarchical.php
line: 105

OR

CONFIG_TEXT: ERR [panel] The system cannot find the file specified.:
0: C:\Program Files (x86)\Plesk\admin\plib\Lock\Manager\Hierarchical.php:201
LockQuery->lock(string '')

Cause

This is a software issue with internal ID #PPPM-3446 , which has been fixed in MU #70.

Resolution

Apply all the latest Plesk microupdates .

Comments

0 comments

Please sign in to leave a comment.

Have more questions? Submit a request