Cannot create a subscription: The file exists. (Error code 80) at GetTempFileName in C:\\Windows\\TEMP\\

Created:

2016-11-16 12:54:00 UTC

Modified:

2017-08-17 03:09:06 UTC

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Cannot create a subscription: The file exists. (Error code 80) at GetTempFileName in C:\\Windows\\TEMP\\

Applicable to:

  • Web Presence Builder for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux
  • Plesk 12.5 for Windows

Note: This article has the reference to the issue with the fix available:

  • #PPPM-3738 "If subscription options were changed many times (more than 65000) than it was impossible to do any operation with Plesk."
    Fixed in:
Please consider updating your server:

Symptoms

It is not possible to create a subscription, edit websites in Web Presence Builder, change DNS records etc.

In Event Viewer, the following errors are found:

    The file exists. (Error code 80) at GetTempFileName in C:\\Windows\\TEMP\\ at (tempFileName line 152) at execute "C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\filemng.exe" u0134474 rm -rf C:\\inetpub\\vhosts\\example.com\\httpdocs/fb/index.php(RunTime::RunAsUser::run line 221) Execute file name: C:\\Program Files (x86)\\Parallels\\Plesk\\admin\\bin\\filemng.exe


The file exists. (Error code 80) at GetTempFileName in C:\\Windows\\TEMP\\
at (tempFileName line 152)
at execute "C:\\Program Files (x86)\\Parallels\\Plesk\\/admin/bin/dnsmng" remove example.com(vconsoleapp::run line 116)

Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\dnsmng.exe

Cause

This is Plesk internal issue with ID #PPPM-3738 , which was fixed in 12.5.30 MU#16 .

Resolution

Apply the latest Plesk micro-updates if version of Plesk is 12.5, or upgrade the Plesk installation to the latest version if its version is older.

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