Unable to add a domain to subscription: PHP 5 is not installed

Created:

2016-11-16 12:52:59 UTC

Modified:

2017-04-24 12:08:46 UTC

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Unable to add a domain to subscription: PHP 5 is not installed

Applicable to:

  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk
  • Plesk 12.0 for Windows

Symptoms

The following error appears when trying to add a domain to subscription:

 Error: Failed domain creation: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=<domain_name>" failed with error code 1: PHP 5 is not installed

PHP 5 script engine is not presented under Home > Tools & Settings > Server Components .

Cause

It is caused by broken PHP 5 script engine installation.

Resolution

  1. Open C:\ParallelsInstaller\parallels\PANEL-WIN_11.0.9\dist-msi-Microsoft-2003-i386 folder
  2. right click on php.msi package and reinstall php.msi package using remove and install options ( Repair option will not help).
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