Process sw-engine produce high CPU usage

Refers to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.5 for Linux

Created:

2016-11-16 12:52:56 UTC

Modified:

2016-12-21 19:26:49 UTC

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Process sw-engine produce high CPU usage

Symptoms

The sw-engine process on the Plesk server for Linux causes high cpu load:

# ps -o %cpu,%mem,cmd -C sw-engine
%CPU %MEM CMD
0.0 0.5 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini -c /opt/psa/admin/conf/php.ini -dauto_prepend_file=sdk.php /opt/psa/admin/plib/modules/plesk-mobile/scripts/push_worker.php

Cause

Product bug in the Plesk Mobile Extension. The issue was fixed in the latest version of Plesk Mobile Extension .

Resolution

  1. Download the latest version of Parallels Mobile Center from the Plesk repository .
  2. Login to Plesk
  3. Go to Extensions
  4. Click Add Extenion and upload Parallels Mobile Center package
  5. If you already have the process of push_worker with high CPU usage just kill the process :
    # pkill push_worker
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