Process sw-engine produce high CPU usage

Created:

2016-11-16 12:52:56 UTC

Modified:

2017-04-24 11:15:45 UTC

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Process sw-engine produce high CPU usage

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk Onyx for Linux
  • Plesk 11.5 for Linux

Symptoms

The sw-engine process on the Plesk server for Linux causes high cpu load:

# ps -o %cpu,%mem,cmd -C sw-engine
%CPU %MEM CMD
0.0 0.5 /usr/bin/sw-engine -c /opt/psa/admin/conf/php.ini -c /opt/psa/admin/conf/php.ini -dauto_prepend_file=sdk.php /opt/psa/admin/plib/modules/plesk-mobile/scripts/push_worker.php

Cause

Product bug which has been fixed in the latest version of Plesk Mobile Extension.

Resolution

  1. Go to Extensions > Extensions Catalog > Plesk Mobile Center 1.7 > Upgrade

  2. If there is already an existing the process of push_worker with high CPU usage, kill the process:

    # pkill push_worker
    
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2 Comments

  • 0
    Avatar
    Peter Debik

    A customer had reported that his version is 1.7, but in the download area there is 1.4 only. Is 1.4 the latest that is available? Is this help article still up-to-date?

  • 0
    Avatar
    Artyom Baranov

    Hi Peter,

    The article has been created for earlier versions of Plesk Mobile Extension.

    I have edited it according to the present moment.

    I could not reproduce the issue with the latest Plesk Mobile 1.7. I can suggest re-installing the extension via Extensions Catalog.

    Should you have any difficulties, please let us know. 

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