- Plesk 12.5 for Linux
- Plesk Onyx for Linux
Note: This article has the reference to the issue with the fix available:
"Migration from cPanel on Linux was blocked if the source server was configured to use a remote MySQL database server."
- Plesk Migrator 11 December 2015
Unable to migrate from cPanel to Plesk:
[ERROR] Failed to perform action: Fetch data from source cPanel
Cause: Error creating migration dump: The command "cd /tmp/migration_agent/tmp.ZD2QHMeEBZ;
perl cPanel9.pl --dump-all --configuration-only --server -v 5 > dump.log 2>&1" executed at the source server 'cpanel' (192.0.2.2) returned a non-zero exit code.
This is Plesk Migrator internal issue with ID PMT-2408 , which was fixed in version 1.4.11.
Apply the latest Plesk microupdates .
If Plesk Migrator is already up to date, visit the following article for a solution:
#115000066325 Unable to start migration from CPanel: Failed to perform action: Fetch data from source cPanel Error creating migration dump