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If you had already registered your account at Plesk 360 (formerly known as My Plesk) please use one for login. Otherwise please re-register it using the same email address as your existing Zendesk login (support account). It’s essential that you use the same email address on our support center to ensure that your tickets stay attached to the same account.

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    adrianTNT

    On plesk 17.0.17 I am trying to upgrade to 17.5.3 and I am getting:

    Plesk pre-upgrade check
    WARNING: Unable to find "main" IP address in psa database. Please, check http://kb.plesk.com/en/112417 for more details.
     
    I ran: 
     
    # /usr/local/psa/bin/ipmanage --reread
     
    No change.
     
    So for me this is just another inaccurate article.

    I edited in "Server: localhost:3306 »Database: psa »Table: IP_Addresses" and set the "main" field to true for main ip. 
    Now it works.
     
    BTW, in another table (phpmyadmin > psa database > ip_pool) I see the IPs having same "1" id field, looks like a bug to me, maybe someone used bad table schema when defining the ip_pool table ?! If so, nobody cares I guess.
     
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    Konstantin Annikov (Edited )

    adrianTNT, 

    Thank you for your input. We have modified the article for the cases when reread does not fix the inconsistency (that case is not typical one. I have tested that in our environment and reread changes 'main' field to true automatically)

     

    As for ip_pool table, several same ids are being added by design. Let me explain that: 

    ip_pool.id value is connected with clients.ip_pool column. So, every customer has one IP pool assigned. And if a customer has several IP addresses, the same amount of entries with common id will be displayed in ip_pool table.  

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