Unable to list APS applications: Search results could not be loaded at the moment

Created:

2016-11-16 12:52:19 UTC

Modified:

2017-04-24 11:32:06 UTC

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Unable to list APS applications: Search results could not be loaded at the moment

Applicable to:

  • Plesk 10.4 for Linux
  • Plesk 11.0 for Linux
  • Plesk 12.0 for Linux
  • Plesk 10.x and below for Linux

Symptoms

Unable to list APS applications for a domain:

Search results could not be loaded at the moment

Log file /var/log/sw-cp-server/error_log contains the following record:

ERR (3): APS Catalog error: Unable to define main IP address

Cause

No "main" IP address in Plesk database:

mysql> select id, ip_address, main from IP_Addresses;
+----+-----------------+-------+
| id | ip_address | main |
+----+----------------+-------+
| 1 | 10.10.10.10 | false |
| 2 | 20.20.20.20 | false |
+----+----------------+-------+

Resolution

Reread the IP addresses from Plesk at Tools and Settings > IP addresses , or run the following command:

# /usr/local/psa/bin/ipmanage --reread
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