- Plesk for Linux
The website start page is not accessible: it shows a default Plesk page or 404 Not Found error.
The following error message is shown in
CONFIG_TEXT: [error] 2010#0: *1943 open() "/var/www/vhosts/example.com/httpdocs/index.html" failed (2: No such file or directory), client: 203.0.113.2, server: ba server.name.tld, request: "GET / HTTP/1.1", upstream: "http://22.214.171.124:7080/", host: "host.name.tld"
CONFIG_TEXT: [error] [client 203.0.113.2] Directory index forbidden by Options directive: /var/www/vhosts/example.com/httpdocs/
CONFIG_TEXT: AH01276: Cannot serve directory /var/www/vhosts/example.com/httpdocs/: No matching DirectoryIndex (index.html,index.shtml,index.cfm,index.php,index.htm,index.php) found, and server-generated directory index forbidden by Options directive
The index file inside of the domain
httpdocsdirectory has capital letters in its name -
index.* ( is missing in the domain
index.html, index.php, etc)
httpdocs directory or has capital letters in its name.
Apply one of the following solutions:
- Recreate the file
- Rename the file
Index.*with capital letters to the
index.*with lower case letters.