Cannot purchase products through eShop: "The seller accepts encrypted website payments only"

Created:

2016-11-16 12:51:45 UTC

Modified:

2017-04-24 12:09:25 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Cannot purchase products through eShop: "The seller accepts encrypted website payments only"

Applicable to:

  • Plesk Sitebuilder 4.5 for Linux

Symptoms

Each time a website user tries to purchase our customer's product (from the eShop page), the following error occurs on the PayPal page, once the users are redirected to it:

The seller accepts encrypted website payments only. You cannot pay the seller through un-encrypted buttons. Please contact your seller for more details.

This happens even if we are already signed in to a PayPal account.

Cause

According to " Why is my PayPal account blocking payments from un-encrypted buttons? ":

If your customers receive this error message, you can turn off the PayPal® Encrypted Website Payments feature in your PayPal account profile.

Resolution

To Turn Off the PayPal Encrypted Website Payments Feature

  1. Log in to your PayPal account.
  2. Click Profile .
  3. From the Selling Preferences column , click Website Payment Preferences .
  4. In the Encrypted Website Payments section, select Off .
  5. Click Save .
Have more questions? Submit a request
Please sign in to leave a comment.