Wordpress Toolkit is showing \\httpdocs instead of the correct name

Created:

2016-11-16 12:51:34 UTC

Modified:

2017-04-24 12:09:32 UTC

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Wordpress Toolkit is showing \\httpdocs instead of the correct name

Applicable to:

  • Plesk 12.5 for Linux
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux

Symptoms

  • Wordpress showing \\httpdocs instead of the domain name.

  • When trying to install WordPress the following error appears:

    "Upgrade PHP on your subscription to version 5.3.0 or later."

    However, the version of PHP being used is higher than 5.3

  • I have verified that the PHP version being used is 5.4.30 using.

  • WordPress Toolkit does not show name of WordPress installation correctly if we change PHP version only for subdomain.

Cause

The issue has been reported to Maintenance Team with internal id PPPM-2420 . This software issue has been fixed in MU#50 of Plesk 12.0.18 according to Plesk 12 Release Notes .

Resolution

Install all the latest Plesk 12.0.18 updates.

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