Plesk upgrade to 11.5 failed: Critical action 'Configuring Sitebuilder database...' failed

Created:

2016-11-16 12:51:24 UTC

Modified:

2017-08-16 16:42:15 UTC

0

Was this article helpful?


Have more questions?

Submit a request

Plesk upgrade to 11.5 failed: Critical action 'Configuring Sitebuilder database...' failed

Applicable to:

  • Plesk 10.x for Windows

Symptoms

Upgrade to Plesk 11.5 on Windows failed with the following error:

MSI: Error! Critical action 'Configuring Sitebuilder database...' failed:
Command "C:\\Program Files\\Parallels\\Plesk\\admin\\bin\\php.exe" -dauto_prepend_="" "C:\\Program Files\\Parallels\\Plesk\\sb\\utils\\configure.php" --init_db --skip-database_creation --merge_config failed with code 255.
Output:

Manual execution of this command gives empty output.

Cause

Incorrect php.ini is used for Plesk PHP.

Resolution

Make sure that there is no custom PHP installations.

Remove/rename all found php.ini in C:\\Windows .

Have more questions? Submit a request
Please sign in to leave a comment.