- Plesk 12.0 for Linux
- Plesk 12.5 for Linux
While trying to update Dr.Web the following error occurs
ERROR: Dr.Web Updater: failed to download files !
An email notification with the same error is sent to Plesk administrator by
It is not possible to resolve or ping Dr.Web update URL:
# curl updates.drweb.com
curl: (6) Couldn't resolve host 'updates.drweb.com'
Firewall blocks access to
or DNS server cannot resolve the address
- Make sure that firewall (including an external one, if exists) does not block the access to the host
- Make sure that DNS server properly resolves the address