Unable to access websites & domains tab: SQLSTATE[HY000] [2002] No connection could be made because the target machine actively refused it.

Refers to:

  • Plesk 11.5 for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.5 for Windows

Created:

2016-11-16 12:51:05 UTC

Modified:

2017-02-14 18:51:25 UTC

1

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Unable to access websites & domains tab: SQLSTATE[HY000] [2002] No connection could be made because the target machine actively refused it.

Symptoms

  • The following error appears when trying to open Websites & Domains tab of subscription:

    Internal error: SQLSTATE[HY000] [2002] No connection could be made because the target machine actively refused it.Message     SQLSTATE[HY000] [2002] No connection could be made because the target machine actively refused it.File    Generic.phpLine    33Type    SB_Facade_Exception_Generic
  • Windows application log contains the following:

    C:\\Program Files (x86)\\Parallels\\Plesk\\Databases\\MySQL51\\bin\\mysqld.exe: Out of memory (Needed 16391 bytes)

Cause

MySQL server service is crashed due to lack of memory.

Resolution

  1. Start MySQL server service by running the following command in windows cmd:

    net start mysql
  2. Make sure to increase RAM memory on the server to prevent further failures

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