- Plesk for Windows
When changing any settings in Plesk / Migration is performed / Backup restoration the following message is shown in browser:
CONFIG_TEXT: HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.
Detailed Error Information
Handler Not yet determined
Error Code 0x8007000d
Config Error Configuration file is not well-formed XML
Config File \\\\?\\C:\\inetpub\Temp\\apppools\\PleskControlPanel\\PleskControlPanel.config
Antivirus blocks Plesk requests on changing of IIS configuration.
Contact server's administrator to temporary disable Antivirus program on the server and check if issue is gone. If Plesk works correctly after that, configure Antivirus to exclude Plesk's files from the scanning.
In case migration is performed, ensure that antivirus is disabled on both source and destination servers. If the issue still persists the following actions should be performed:
- Connect to the server via RDP.
- Stop IIS service
C:\> iisreset /stop
- Remove all IIS applications pools' temporary files and folders. By default these files are located inside directory
C:\> for /d %p in (C:\inetpub\temp\appPools\*) do rmdir /q /s "%p"
- Start IIS service:
C:\> iisreset /startThe configuration files will be regenerated on a by-demand basis: when a website is opened.