- Plesk for Windows
Plesk Panel shows an error message:
- While changing any settings in Plesk
- Migration is performed
- Backup restoration
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.
Detailed Error Information
Handler Not yet determined
Error Code 0x8007000d
Config Error Configuration file is not well-formed XML
Config File \\\\?\\C:\\inetpub\Temp\\apppools\\PleskControlPanel\\PleskControlPanel.config
Such situation may take place when antivirus blocks Plesk requests on change IIS configuration.
Try to temporary disable Antivirus program and check how Plesk works. If Plesk works correctly after that, please configure Antivirus to exclude Plesk files from the scanning process.
In case migration is performed, ensure that antivirus is disabled on both source and destination servers.
If the issue still persists. Then the following actions should be performed:
1. Stop IIS
C:\> iisreset /stop
2. Remove all IIS applications pools temporary files and folders. By default, they are located inside C:\inetpub\temp\appPools\
C:\> for /d %p in (C:\inetpub\temp\appPools\*) do rmdir /q /s "%p"
3. Start IIS
C:\> iisreset /start