Plesk shows error: 0x8007000d Configuration file is not well-formed XML

Refers to:

  • Plesk for Windows

Created:

2016-11-16 12:51:04 UTC

Modified:

2017-02-06 13:19:47 UTC

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Plesk shows error: 0x8007000d Configuration file is not well-formed XML

Symptoms

Plesk Panel shows an error message:

  • While changing any settings in Plesk
  • Migration is performed
  • Backup restoration
    HTTP Error 500.19 - Internal Server Error
    The requested page cannot be accessed because the related configuration data for the page is invalid.
    Detailed Error Information
    Module CustomErrorModule
    Notification SendResponse
    Handler Not yet determined
    Error Code 0x8007000d
    Config Error Configuration file is not well-formed XML
    Config File \\\\?\\C:\\inetpub\ emp\\apppools\\PleskControlPanel\\PleskControlPanel.config

Cause

Such situation may take place when antivirus blocks Plesk requests on change IIS configuartion.

Resolution

Try to temporary disable Antivirus program and check how Plesk works. If Plesk works correctly after that, please configure Antivirus to exclude Plesk files from scanning process.

In case migration is performed, ensure that antivirus is disabled on both source and destination servers.

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