Unable to view credit card number - OpenSSL error: RSA_EAY_PRIVATE_DECRYPT:data too large for modulus

Created:

2016-11-16 12:50:36 UTC

Modified:

2017-08-16 17:12:32 UTC

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Unable to view credit card number - OpenSSL error: RSA_EAY_PRIVATE_DECRYPT:data too large for modulus

Applicable to:

  • Plesk 11.x for Linux
  • Plesk 12.0 for Linux

Symptoms

Unable to view credit card number in Customer & Business Manager

  1. In Plesk go to Business Operations > Customers

  2. Click on customer account having a credit card > Default payment method > Edit button option.

  3. Click on "View Credit Card Number"

    The following OpenSSL error occurred:

    error: :rsa routines:RSA_EAY_PRIVATE_DECRYPT:data too large for modulus

Cause

Large RSA private key size

Resolution

Generate a new private Encryption Key, a shorter one.

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