How to configure external mail server in Plesk?

Created:

2016-11-16 12:50:24 UTC

Modified:

2017-08-16 17:16:49 UTC

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How to configure external mail server in Plesk?

Applicable to:

  • Plesk for Windows
  • Plesk for Linux
  • Plesk 11.x for Windows
  • Plesk 12.0 for Windows
  • Plesk 12.0 for Linux

Symptoms

How to configure external mail server in Plesk?

Resolution

  1. To setup Plesk to use external mail server, disable mail management function in Plesk: Home > Tools & Settings > Mail Server Settings , uncheck "Enable mail management functions in Plesk" checkbox under the General options.

  2. Then, correct the MX records in DNS zones for all domains to point to the external mail server.

Also you can configure MX records in Server-Wide DNS Template and apply these changes to all zones at once. The DNS template defines which records Plesk will create in DNS zones of hosted domains.

Follow official guide instructions to configure Server-Wide DNS Template .

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