License installation fail:- xmlrpc error: Expected <param> to have 1 children, found 0

Refers to:

  • Plesk 10.4 for Windows
  • Plesk 11.0 for Windows
  • Plesk 11.5 for Windows
  • Plesk 11.5 for Linux
  • Plesk 12.0 for Windows

Created:

2016-11-16 12:50:10 UTC

Modified:

2016-12-21 19:20:11 UTC

0

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License installation fail:- xmlrpc error: Expected <param> to have 1 children, found 0

Symptoms

We get the following on the Plesk login page:

xmlrpc error: Expected <param> to have 1 children, found 0
---------------------- Debug Info -------------------------------
0: common_func.php3:4684
of_get_all_keys()
1: common_func.php3:4684
pkey_fetch_key_list()
2: KeyInfoForm.php:171
KeyInfoForm->get_bye_online_url(string 'new', string '')
3: KeyInfoForm.php:77
KeyInfoForm->assign()
4: key_info.php:4

Cause

registry.xml file is corrupted

Resolution

Renaming the existing file will fix the issue. It is located at

%plesk_dir%\\admin\\repository\\registry.xml
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