Presence Builder fails to publish website: 500 Internal Server Error SB_Site_Compiler_Exception: Not registered key

Created:

2016-11-16 12:49:34 UTC

Modified:

2017-08-16 18:29:49 UTC

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Presence Builder fails to publish website: 500 Internal Server Error SB_Site_Compiler_Exception: Not registered key

Applicable to:

  • Web Presence Builder for Linux

Symptoms

WPB fails to publish website:

500 Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

The following error can be found in website log /usr/local/sb/logs/sites/5f/5f<website_guid>.log :

2015-08-17T22:43:44+02:00       [EMERG] /JsonApi/       SB_Site_Compiler_Exception: Not registered key blogszwwxwdqwv70n in context
file: /usr/local/sb/include/SB/Site/Compiler.php
line: 373
code: 0 1.1.1.1 https://example.com/Editor Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

Cause

WPB attempts to upload not unique list of files to publish. That result numerous transmission and publication failed due to timeout is reached.

Resolution

Download custom fix and replace the original file:

# cp /usr/local/sb/include/SB/Site/PublicationList.php{,_backup}
# cd /usr/local/sb/include/SB/Site/ && wget https://support.plesk.com/hc/article_attachments/115004386509/PublicationList.php

Attachments:

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