- Plesk 12.0 for Windows
- Plesk 12.5 for Windows
- Server is behind NAT
Attempt to access FTP in passive mode using external IP fails with error:
Error: Disconnected from server: ECONNABORTED - Connection aborted
Error: Failed to retrieve directory listing
Attempt to access FTP in passive mode using internal IP fails with error:
425-Cannot open data connection.
Win32 error: The network connection was aborted by the local system.
Error details: Client IP on the control channel didn't match the client IP on the data channel.
Misconfiguration of FTP settings in IIS
- Connect to the server using RDP.
- Go to IIS > Server-wide settings > FTP Firewall Support
- Check that passive FTP port range is specified and IP address of edge firewall is set in
External IP of Firewallfield.
- Remove duplicated IP address from
FTP Firewall Supportin FTP site settings.
Also, check How to configure Passive FTP port range on Windows Server. article to make sure that passive FTP port range configured properly.